Privacy Policy — Vernons Interiors

1. Introduction

Vernons Interiors (“we”, “us”, “our”) is a trading division of James Vernon Group Ltd. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us in relation to our high-end furniture and interior solutions across the UK and Europe.

We comply with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR) where applicable.

2. Information We Collect

We may collect and process the following types of personal data:

a. Identity Data

Full name
Title

b. Contact Data

Email address
Telephone number
Billing and delivery address

c. Transaction Data

Details about purchases, orders, and payments
Project specifications and requirements

d. Technical Data

IP address
Browser type and version
Device information
Website usage data

e. Marketing and Communications Data

Preferences in receiving marketing from us
Communication history

3. How We Use Your Information

We use your personal data to:

Provide and manage our furniture and interior design services
Process and deliver orders
Communicate regarding projects, deliveries, and support
Manage payments and invoicing
Improve our website, products, and services
Send marketing communications (only where lawful)
Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

Contractual necessity – to fulfil orders and services
Legitimate interests – to improve services and customer experience
Consent – for marketing communications where required
Legal obligations – for compliance with applicable laws

5. Sharing Your Information

We may share your data with:

Logistics and delivery partners
Payment service providers
IT and system service providers
Professional advisers (legal, financial)
Regulatory authorities when required

All third parties are required to respect the security of your personal data and process it in accordance with the law.

6. International Transfers

As we operate across the UK and Europe, your data may be transferred outside your country of residence.

Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs)
Adequacy decisions

7. Data Retention

We retain your personal data only as long as necessary to:

Fulfil the purposes we collected it for
Satisfy legal, accounting, or reporting requirements

Typically, this includes retaining customer and transaction data for up to 6 years for legal and tax purposes.

8. Your Data Protection Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Request data portability
Withdraw consent at any time

To exercise your rights, please contact us using the details below.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

Secure servers
Access controls
Encryption where appropriate

However, no system is completely secure, and we cannot guarantee absolute security.

10. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control cookie settings through your browser preferences.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

studio@vernonsinteriors.com

14. Complaints

You have the right to lodge a complaint with a supervisory authority:

In the UK: Information Commissioner’s Office (ICO)
In the EU: Your local data protection authority